Terms & Conditions
Please review these terms carefully before using our flight booking services
On This Page
- Introduction
- Definitions
- Eligibility & Account Responsibilities
- Booking Process & Confirmations
- Pricing & Payment Terms
- Cancellations, Changes & Refunds
- Baggage Policies
- Travel Documents & Requirements
- Third-Party Suppliers
- Limitations of Liability
- Prohibited Activities
- Intellectual Property
- Indemnification
- Changes to Terms
- Governing Law
- Contact Information
Introduction
Air-Reservation.us (referred to as 'we,' 'us,' or 'our') operates as an independent flight reservation assistance service. We help travelers book flights and manage their travel arrangements by connecting them with airlines and travel suppliers.
These Terms and Conditions ('Terms') govern your use of our website at air-reservation.us and our booking assistance services. By accessing our website or using our services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website or services.
Definitions
Booking Assistance
The service of helping customers find, compare, and reserve flight options through our platform.
Travel Supplier
Airlines, consolidators, and other third-party providers that supply flight inventory and travel services.
Confirmation
The final booking confirmation provided after payment is processed and the reservation is secured with the airline.
Service Fee
The fee charged by Air-Reservation.us for booking assistance and customer support services.
Eligibility & Account Responsibilities
By using our services, you represent and warrant that:
- You are at least 18 years of age or the age of majority in your jurisdiction
- You have the legal capacity to enter into binding contracts
- All information you provide is accurate, current, and complete
- You will maintain the security of your account information
- You accept responsibility for all activities that occur under your account
Bookings involving minors require that the person making the reservation is the parent or legal guardian of the minor.
Booking Process & Confirmations
Our booking process is designed to be transparent and efficient. When you make a reservation through Air-Reservation.us, the following steps occur:
Search & Select
You search for flights and select your preferred options based on availability and pricing displayed on our website.
Review & Verify
You review all booking details including dates, times, passenger names, and total costs before proceeding.
Payment
You provide payment information to complete the booking. Full payment is required to secure your reservation.
Confirmation
Once payment is processed and the booking is confirmed with the airline, you receive a confirmation email with your itinerary and record locator.
It is your responsibility to verify all booking details on your confirmation. Please contact us immediately if you identify any errors.
Pricing & Payment Terms
All prices displayed on Air-Reservation.us include the base fare plus applicable taxes, fees, and carrier-imposed charges unless otherwise noted. Our pricing structure is transparent with no hidden fees.
Service Fees
We charge a transparent service fee for booking assistance. This fee is clearly displayed before you complete your booking.
Currency
All prices are displayed in US Dollars (USD) unless otherwise indicated. Currency conversion fees may apply based on your payment method.
Payment Methods
We accept major credit cards (Visa, MasterCard, American Express, Discover) and debit cards. All payments are processed securely.
Price Guarantee
Prices are guaranteed once your booking is confirmed. We are not responsible for price changes after confirmation.
Cancellations, Changes & Refunds
Cancellation and change policies vary by airline and fare type. Understanding these policies before booking is important as they determine your options and any applicable fees.
Airline Cancellation Policy
Each airline has its own cancellation rules. Some fares are non-refundable, while others allow changes for a fee. We recommend reviewing the fare rules before booking.
Our Service Fees
Our service fees for booking assistance are non-refundable once the booking is confirmed, regardless of airline cancellation policies.
Change Requests
We can assist with change requests, but any fees imposed by the airline plus our change assistance fee will apply.
Refund Processing
Refunds, when applicable, are processed according to airline policies and timelines. We forward any refunds received from airlines to you promptly.
For cancellations or changes, contact us immediately. Some changes may not be possible close to departure.
Baggage Policies
Baggage allowances and fees are determined by the airline operating your flight. These policies can vary significantly between airlines, routes, and fare classes.
- Checked baggage allowances are specified in your confirmation and are subject to airline policies
- Carry-on size and weight restrictions vary by airline and aircraft type
- Excess baggage fees are charged directly by airlines at check-in
- Special items (sports equipment, musical instruments) may have additional fees
- Baggage policies can change without notice - verify with your airline before traveling
Air-Reservation.us is not responsible for baggage fees charged by airlines at the airport. Always check your airline's current baggage policy before departure.
Travel Documents & Requirements
As a traveler, you are solely responsible for ensuring you have all required travel documents before your trip. This includes:
- Valid passport (minimum 6 months validity beyond travel dates for international flights)
- Visas required for your destination and transit countries
- Travel insurance (recommended for all travelers)
- Health certificates or vaccination records if required
- ESTA or other electronic travel authorizations
Air-Reservation.us provides general guidance but does not guarantee document requirements. Check official government sources for the most current entry requirements.
Third-Party Suppliers
Air-Reservation.us acts solely as an intermediary between you and third-party travel suppliers including airlines, consolidators, and other service providers. We do not operate flights or control airline operations.
- Airlines are solely responsible for flight operations, schedules, and onboard services
- Each supplier has its own terms and conditions that apply to your booking
- We are not liable for supplier actions, errors, omissions, or failures
- Supplier policies regarding changes, cancellations, and refunds are incorporated by reference
Limitations of Liability
To the maximum extent permitted by law, Air-Reservation.us and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from or related to:
- Flight delays, cancellations, or schedule changes
- Baggage loss, damage, or delay (handled by airlines under international conventions)
- Denied boarding or flight rerouting
- Injuries, illnesses, or other travel-related incidents
- Errors in information provided by airlines or third parties
- Technical issues, website interruptions, or data breaches beyond our control
Prohibited Activities
When using our website or services, you agree not to:
- Use our services for fraudulent or unlawful purposes
- Provide false or misleading information
- Attempt to circumvent our booking systems or security measures
- Use automated systems or bots to access our website
- Resell tickets obtained through our service without authorization
- Interfere with other users' enjoyment of our services
- Upload malicious code or attempt to hack our systems
Intellectual Property
All content on air-reservation.us, including text, graphics, logos, icons, images, software, and code, is the property of Air-Reservation.us or its content suppliers and is protected by United States and international copyright laws.
- You may not reproduce, distribute, modify, or create derivative works without written permission
- Our name and logo are trademarks and may not be used without authorization
- You retain ownership of information you provide, granting us license to use it for booking purposes
Indemnification
You agree to indemnify, defend, and hold harmless Air-Reservation.us, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising from:
- Your use of our website or services
- Your violation of these Terms
- Your violation of any third-party rights
- Any information you provide that is inaccurate or misleading
Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified Terms.
We encourage you to review these Terms periodically. Material changes will be noted by updating the 'Last Updated' date at the top of this page.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in New York County, New York.
The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
Contact Information
If you have questions about these Terms or need assistance with a booking, please contact us. Our support team is available 24/7 to help.
Have Questions About Our Terms?
Our support team is available 24/7 to help you understand our terms and conditions